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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Von Zingo

October 2, 2026

5  out of  5
rating by Von Zingo
"I have used this agency for my insurance needs for the last 5 years. Forbes Lathbury is always responsive and a great communicator. Thank you for the great service!!! Highly recommended!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Greenville. "
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Jacquelyn Carney

October 2, 2026

5  out of  5
rating by Jacquelyn Carney
"Naomi was super helpful at getting my renter's insurance set up. She answered all my questions and worked very quickly! Very happy to work with her!"
We responded:
"Jacquelyn, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Will Holland

October 1, 2026

5  out of  5
rating by Will Holland
"Great experience, thank you Naomi and Dylan!"
We responded:
"Thank you so much for the 5-star rating, Will! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Dylan Schaefer "
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Duntay Grayson

September 30, 2026

5  out of  5
rating by Duntay Grayson
"I just got off the phone with Irina at State Farm, and I have to say she was absolutely amazing! She was very helpful, patient, and made sure I understood everything. She answered all of my questions and made the whole experience easy and stress free. I really appreciate the great customer service and how professional and friendly she was. State Farm is lucky to have someone like Irina!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Greenville to know you had such a great experience with us. "
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Monifa Gordon

September 30, 2026

5  out of  5
rating by Monifa Gordon
"I recently started using State Farm for renter insurance but between their rates and customer service I decided to also use them for car insurance too. Carley has been very helpful and patient with my husband and I through the process and was able to answer any concerns and questions we had. Would def recommend."
We responded:
"Hi Monifa, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Greenville.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Dylan Schaefer "
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Angee Nix

September 21, 2026

5  out of  5
rating by Angee Nix
"We worked with Dylan’s office on switching from one State Farm agent to another. They were so accepting and took care of everything we needed them to. In addition to that we took out a new homeowners plan on our house we purchased Matt Mahomes was absolutely wonderful with giving us details and insight. We obtain their policy. And could never be happier will not ever leave Dylan Schaffer office!"
We responded:
"Thanks so much for the amazing review, Angee! We really appreciate your support here in Greenville. Just reach out anytime if you need us - we’re here for you. "
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Helene Little

September 8, 2026

5  out of  5
rating by Helene Little
"I've never had any issues with this company.Although I've never had to file a claim either.So but I appreciate them"
We responded:
"Helene, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Greenville insurance team! - Your State Farm Agent, Dylan Schaefer "
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Jackie Waldrop

September 1, 2026

5  out of  5
rating by Jackie Waldrop
"We overlooked out autopay set up which resulted in a past due payment over the weekend. This left us uncertain as to whether or not our coverage would lapse. We reached out to Dylan via email and did not expect to hear back on a Sunday. However, Dylan replied right away. He set our minds at ease allowing us to continue our weekend as planned and gave us certainty that we were covered. On Monday morning Forbes contacted us and had us set on autopay in minutes. We are so grateful to have, not only a great State Farm Agent but a TEAM that works together to meet our needs."
We responded:
"Jackie, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Emily Rothermel

August 27, 2026

5  out of  5
rating by Emily Rothermel
"Carley is exceptional. She is easy to work with, thorough and explains your options clearly and without bias"
We responded:
"Hi Emily, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Greenville.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Dylan Schaefer "
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Bryanna Fergus

August 26, 2026

5  out of  5
rating by Bryanna Fergus
"Love how easy and convenient the process was. Everyone was super nice!"
We responded:
"Bryanna, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Greenville insurance team is always here and happy to help. "
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Michelle kelly

August 22, 2026

1  out of  5
rating by Michelle kelly
"Disappointed in my customer service experience I had recently . I’ve had my insurance policy here for 6 years and have maybe called the office 3 times during that time . The one time I’m making an adjustment to my policy the lady is extremely rude and not helpful. She made me feel like I was inconveniencing here , very disappointed. I use to recommend this branch when I worked directly
Onsite to my future move ins but don’t think I would recommend them to anyone else ."
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Dylan Butler

August 19, 2026

5  out of  5
rating by Dylan Butler
"I have had the pleasure of working with Forbes in my recent renters insurance policy. They have been incredibly helpful and efficient in both their support and their response time! Thank you!"
We responded:
"Thank you for the 5-star review of Dylan Schaefer’s team - we really appreciate your kind words! "
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shayla

July 31, 2026

5  out of  5
rating by shayla
"Irina went above and beyond to answer my questions and explain coverage options!"
We responded:
"Thanks so much for the fantastic rating, shayla! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Angela Korneychuk

July 30, 2026

5  out of  5
rating by Angela Korneychuk
"Irina is an excellent agent. She is knowledgeable, patient, and took the time to explain all of my options so I could choose the coverage that best fit my needs. She's always quick to respond to any questions I have."
We responded:
"Hi Angela, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Dylan Schaefer, Your State Farm Agent "
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Allen Marvel

July 28, 2026

5  out of  5
rating by Allen Marvel
"I worked with Naomi from this office and she has been a great aid in helping me with my renters insurance policy. I really appreciate her hard work!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Greenville. "
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Jessica Smith

July 27, 2026

5  out of  5
rating by Jessica Smith
"I always have such a great experience with Dylan Schaefer when being assisted with different matters regarding my policy. His response time when getting back to any inquiries or concerns I may have is always promp and his professionalism is exceptional. I can always count on Dylan when I need clarification or guidance on specifics and his customer service is impeccable. Thanks Dylan for being a 5 star agent!

-Jessica"
We responded:
"Thank you so much for the 5 stars, Jessica! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Shannon Langley

July 24, 2026

5  out of  5
rating by Shannon Langley
"This team was very friendly and attentive to me and they knew exactly what my needs were. And helped my every step of the way thank you so much Matt!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Greenville. "
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Michael Lopez

July 22, 2026

5  out of  5
rating by Michael Lopez
"Just bought a new truck and received answers to all of my questions in a timely manner - great service and thank you for helping me Forbes!"
We responded:
"Wow, thank you for the 5-star review, Michael! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Mika M.

July 7, 2026

5  out of  5
rating by Mika M.
"I love my local State Farm Agency. Dylan Schaefer and team are knowledgeable and super friendly. Every time I call, its as if I'm family and they have genuine care and concern when communicating. Highly recommend them for your insurance needs."
We responded:
"Thanks so much for the fantastic rating, Mika! We are so glad you had a positive experience with us here on State Farm Agent Dylan Schaefer’s Team. If there is anything we can do for you in the future, just give us a shout! "
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mikkee boger

June 30, 2026

5  out of  5
rating by mikkee boger
"Naomi was a pleasure to work with. She took time out to explain everything to me in detail. She went over and beyond with her customer service. Couldn't ask for a better representative!!! She made me feel heard...A++++!!!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Brenden Park

June 30, 2026

5  out of  5
rating by Brenden Park
"Just moved down to SC, and Naomi was very helpful with making the transition smooth. She is very easy to work with and communicates very well."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Laura

June 30, 2026

5  out of  5
rating by Laura
"This location is very convenient and I always leave with a great experience. Jennifer Miller is thorough in answering any questions I have, and she approaches everything in a very understandable fashion. Overall I am very satisfied with my decision in choosing State Farm!"
We responded:
"Thank you so much for the 5-stars, Laura! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Dylan Schaefer’s Team anytime."
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Felipe Romero

June 30, 2026

5  out of  5
rating by Felipe Romero
"Muchas gracias por el servicio, me pareció un excelente servicio. Logré ahorrar mucho dinero y el servicio y explicación de Wendy Sanabria me resultó muy buena. Me pareció un excelente servicio. Muchas gracias."
We responded:
"Thank you for the fantastic review, Felipe! We are always here to help with your insurance needs here in Greenville . "
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Charissa White

June 26, 2026

5  out of  5
rating by Charissa White
"Carley is amazing! She’s so kind and makes the process of getting set up with a plan super easy and painless!"
We responded:
"Thank you so much for the 5-star rating, Charissa! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Julia Novgorodtseva

June 23, 2026

5  out of  5
rating by Julia Novgorodtseva
"I would like to leave a review about my experience working with Irina Krechko. Me and my family were with State Farm for an extended time but only starting to be taken care of by Irina we realised how important it is to have a right agent who pays attention to every small detail. She truly cares about each client of hers, she takes time to explain clearly about what would work best, she would give a call in case of any questions/updates/delayed payment you name it. I could not to recommend her more if you want to have decent reliable hardworking insurance agent. Thank you, Irina!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Greenville to know that you had such a wonderful experience with us here on State Farm Agent Dylan Schaefer’s Team."