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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dena Daniel

April 24, 2025

5  out of  5
rating by Dena Daniel
"The staff is always super helpful and supportive. They take the time to listen to and thoughtfully answer any and all questions I ever have. They never fail to meet my needs and do it with a smile."
We responded:
"Thank you, Dena, for sharing your experience. It's wonderful to hear that our team has been helpful and supportive, taking the time to address all your questions with care. We're committed to meeting your needs and are glad to know we've done so with a smile. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Jennifer Dickens

April 22, 2025

5  out of  5
rating by Jennifer Dickens
"Forbes is an incredible agent! He was extremely professional, answered all of our questions, and found us competitive rates!"
We responded:
"Thank you, Jennifer, for sharing your positive experience. It's wonderful to hear that we are able to provide professional service and assist with all your questions while finding competitive rates. Your feedback is greatly appreciated and helps us continue to deliver excellent service."
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Arden Wilson

April 4, 2025

5  out of  5
rating by Arden Wilson
"I am moving across the country and needed my policies transferred to the new state. Carley Dudley at Dylan Schaefer State Farm was AMAZING in getting everything handled in an easy, non-stress manner. Thank you, Carley!"
We responded:
"Thank you, Arden, for sharing your experience with us. It's wonderful to hear that Carley was able to assist you smoothly with your policy transfer during your move. We appreciate your kind words and your trust in our team. Safe travels and best wishes in your new location!"
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Courtney Bowen

March 31, 2025

5  out of  5
rating by Courtney Bowen
"Was very helpful and super nice!! Made getting insurance seem like a breeze."
We responded:
"Thank you, Courtney, for your kind words and the fantastic rating! It's wonderful to hear that the process felt easy and pleasant for you. We're always here to help with any of your insurance needs."
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Krista Day

March 27, 2025

5  out of  5
rating by Krista Day
"Matt is great! He's quick to reply and helps us out with whatever we need. Definitely the happiest I've ever been with an insurance agent. Highly recommend!!"
We responded:
"Thank you so much for your kind words and recommendation, Krista. We're delighted to hear that Matt has been able to assist you promptly and effectively. Your satisfaction is our top priority, and it's wonderful to know that you've had such a positive experience with our agency. We appreciate your feedback and look forward to continuing to serve your insurance needs."
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Sophia Leone

March 27, 2025

5  out of  5
rating by Sophia Leone
"I’ve had my renters insurance with Dylan as my agent for the past year, and because of the positive experience I’ve had, I decided to renew my policy at my new place again this year. Naomi Bergin helped me through the process of setting up my new policy, and she was incredibly responsive and helpful every step of the way. She answered all of my questions in a timely manner, and when I requested additional documentation, she sent it over right away without hesitation. Naomi is so kind, attentive, and professional. I couldn’t be more impressed with the level of service she provided. Truly 5 stars and above!"
We responded:
"Thank you, Sophia, for sharing your experience with us. It's wonderful to hear that Naomi provided such responsive and helpful service during your policy renewal. We're delighted that you found her assistance to be kind, attentive, and professional. Your feedback is greatly appreciated, and we're glad to have you with us for another year."
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Sumitra Black

March 21, 2025

5  out of  5
rating by Sumitra Black
"Dylan Schaefer and team are absolutely wonderful to work with! Carley and Jenna have been really helpful, knowledgeable, and get things done quickly."
We responded:
"Thank you so much for your kind words and for taking the time to share your experience. It's fantastic to hear that Carley and Jenna have been helpful and efficient in assisting you. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Ashley Marcus

March 19, 2025

5  out of  5
rating by Ashley Marcus
"I have been with this agency since I started driving. Many years of wonderful service. Forbes has been WONDERFUL helping me get the best rate available to me."
We responded:
"Thank you, Ashley, for sharing your experience with us. It's fantastic to hear that you've been with our agency since you started driving and have received wonderful service over the years. We're delighted that Forbes has been able to assist you in finding the best rates. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Maggie Chapman

March 10, 2025

5  out of  5
rating by Maggie Chapman
"Dylan and his team are top notch! The customer service is excellent, and they always take care of whatever you need. We have had totaled vehicles, storm damage to our property, and new policies added without any issues and more support than you could imagine! Forbes has been wonderful working through any type of issues I have and is so quick to respond. We love this group!"
We responded:
"Thank you, Maggie, for sharing your experience with us. It's wonderful to hear that the team have been able to provide you with excellent customer service and support through various situations. We're glad to know that Forbes has been responsive and helpful in addressing any issues. Your feedback means a lot to us, and we're grateful for your trust and support."
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Adam Koelsch

March 1, 2025

5  out of  5
rating by Adam Koelsch
"Naomi provided excellent service and was a huge help with getting my renters insurance all squared away. She went above and beyond to ensure everything was smooth and stress-free. Highly recommend!"
We responded:
"Thank you, Adam, for sharing your positive experience with us. It's wonderful to hear that Naomi provided excellent service and was able to assist you with your renters insurance. We strive to make the process smooth and stress-free for our customers, and your recommendation means a lot to us. If you need any further assistance, feel free to reach out."
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Richard B

February 28, 2025

5  out of  5
rating by Richard B
"We always have an excellent experience working with Jenna, who truly goes above and beyond to assist us. Her professionalism, and prompt responses makes any situation go smoothly and stress-free. I highly recommend Jenna at Dylan Schaefer State Farm for anyone seeking reliable and exceptional service their insurance needs."
We responded:
"Thank you for sharing your positive experience with Jenna. It's wonderful to hear that her professionalism and prompt responses have made your interactions smooth and stress-free. Your recommendation means a lot to us, and we're glad to know Jenna has been able to assist you effectively with your insurance needs. Your feedback is greatly appreciated."
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Elisabeth Thompson

February 26, 2025

5  out of  5
rating by Elisabeth Thompson
"Matt Moehlman helped us with home, car, and life insurance! He not only explained everything so well, saved us a lot of money, but also helped set our son up for life. Definitely recommend using State Farm, just ask for Matt!"
We responded:
"Thank you, Elisabeth, for sharing your positive experience with us. It's wonderful to hear that Matt Moehlman was able to assist you with your home, car, and life insurance needs while also helping set up your son for the future. We're delighted that you found the explanations clear and the savings beneficial. Your recommendation means a lot to us, and we're glad to have you as part of our State Farm family."
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Jackolyn Robinson

February 19, 2025

5  out of  5
rating by Jackolyn Robinson
"This is the absolute best insurance company available. Thank you, Forbes, for your excellent customer service."
We responded:
"Thank you, Jackolyn, for your wonderful feedback! It's fantastic to hear that you consider us the best insurance company. We're delighted that Forbes provided you with excellent customer service. Your satisfaction is our top priority, and we appreciate your support."
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Katelyn Townsend

February 13, 2025

5  out of  5
rating by Katelyn Townsend
"Moving to a new state and needed an easy way to transfer my car insurance. Carley D really made my experience great. Everything was done quickly and efficiently and so far I have had great customer service !"
We responded:
"Thank you, Katelyn, for sharing your experience with us. It's wonderful to hear that Carley D was able to assist you efficiently with your car insurance transfer. We're committed to providing excellent customer service, and it's great to know that we've met your expectations. If there's anything else you need, feel free to reach out."
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jane counihan

February 11, 2025

5  out of  5
rating by jane counihan
"Very professional and helpful staff! You have to get insurance so you should definitely make this team your first call! They are very focused on finding the best solutions for your needs and your budget"
We responded:
"Thank you for sharing your positive experience! It's wonderful to hear that our team was able to assist you in finding the best solutions tailored to your needs and budget. We truly appreciate your recommendation and are delighted to know you found our staff professional and helpful. Your feedback motivates us to continue providing excellent service."
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Constantin Egold

January 28, 2025

5  out of  5
rating by Constantin Egold
"I am very happy that I chose Dylan Schaefer's State Farm Office for my insurance. Naomi Bergin took excellent care of me and my questions. Whether by email or phone, she was always available, quick with her response and always nice and friendly. This is my new go-to place whenever I need new insurance."
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Gail

January 24, 2025

5  out of  5
rating by Gail
"When I moved to the Greenville area, someone recommended Dylan Schaefer State Farm. I have not been disappointed. They are always prompt and courteous. I often work with Kira who is very professional and helpful. I highly recommend this company."
We responded:
"Thank you for the wonderful review and for taking the time to recognize Kira's efforts to provide you with the customer care that you deserve! We truly appreciate your feedback recommending our services to others! It is a wonderful compliment, G!"
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Holly Moehlman

January 23, 2025

5  out of  5
rating by Holly Moehlman
"Great office! Matthew helped me save around $70 a month in my renters and auto insurance when I switched (would've been around $150 if I'd paid my previous policy monthly rather than 6 months at a time). I love that they don't cost more to pay monthly like some insurance companies."
We responded:
"Hi Holly, Thank you so much for your wonderful review! I'm thrilled to hear that Matthew was able to help you save on your renters and auto insurance. It's great to know that our payment options are making a difference for you. We appreciate your feedback and look forward to continuing to serve you. Best regards, Dylan"
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Sam Potts

January 22, 2025

5  out of  5
rating by Sam Potts
"Carley Dudley did a great job assisting me with what I needed and was very pleasant over the phone while doing it. Great help!"
We responded:
"Hi Sam, Thank you so much for your wonderful feedback! I'm thrilled to hear that Carley provided you with excellent assistance and made your experience pleasant. Your kind words mean a lot to us. Best regards, Dylan"
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Dianne Bergin

January 1, 2025

5  out of  5
rating by Dianne Bergin
"AMAZING service from Naomi!! She explained everything I needed! She reminded me how important it is to get life insurance. I’m so thankful! I want to make sure my family is protected!"
We responded:
"Thank you, Dianne, for sharing your experience! It's wonderful to hear that Naomi provided you with the information you needed and highlighted the importance of life insurance. Ensuring your family's protection is a crucial step, and we're grateful to be part of that journey with you. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Andrea Cremeans

January 1, 2025

5  out of  5
rating by Andrea Cremeans
"Naomi was super helpful on answering my questions and helping me get a much cheaper quote on auto insurance! Definitely grateful for her!"
We responded:
"Thank you, Andrea, for sharing your experience! It's wonderful to hear that Naomi was able to assist you effectively and help you find a more affordable auto insurance quote. Your feedback is greatly appreciated, and we're grateful for your kind words!"
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Dustin Knight

December 27, 2024

5  out of  5
rating by Dustin Knight
"Matt got us set up with life, home and auto insurance. Made the process easy and I would use again."
We responded:
"Thank you, Dustin! It's fantastic to hear that Matt made setting up your life, home, and auto insurance easy. We appreciate your feedback and look forward to assisting you again in the future!"
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Macon Dudley

December 14, 2024

5  out of  5
rating by Macon Dudley
"My agent Carley was extremely helpful. Great service, would highly recommend!"
We responded:
"Thank you so much, Macon Dudley! Carley is always committed to providing exceptional service, and we're delighted to hear about your positive experience."
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dorothy steben

December 4, 2024

1  out of  5
rating by dorothy steben
"I had Dylan a few years ago. My car hydroplaned in I-385 and it was totaled. The quote State Farm gave me for my car was a few thousand dollars under what my car was going for at that time. I called Dylan and he told me to call claims. Which I did and the girl was very short and said take it or leave it. I called Dylan back and he did nothing at all to help me. I finally talked to a friend who told me to get a copy of my report from State Farm. They had my 6cyl Subaru stated and compared it to two different 4cyl Subarus. I finally got a fair deal. No thanks to Dylan or State Farm. Dropped them after this. State Farm is not a good neighbor."
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Zack Morrow

December 2, 2024

5  out of  5
rating by Zack Morrow
"Staff is very responsive. They are especially helpful navigating State Farm corporate."
We responded:
"Thanks for the fantastic review, Zack! It's great to hear that our staff's responsiveness and assistance with navigating State Farm corporate made a positive impact. We appreciate your feedback and look forward to continuing to support you!"